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| solutions [2024/09/23 08:12] – tailspin | solutions [2024/09/23 08:14] (current) – tailspin | ||
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| Community moderators need to take a more active role in curbing bullying and trolling. Clear guidelines and swift action against offenders can make the Facebook forums more welcoming and conducive to learning. | Community moderators need to take a more active role in curbing bullying and trolling. Clear guidelines and swift action against offenders can make the Facebook forums more welcoming and conducive to learning. | ||
| - | ZWO needs to make it clear that while the Seestar is easy to use, there is a learning curve and some troubleshooting may be required. Regardless, better software QA and better technical support would go a long way toward mitigating the growing | + | ZWO needs to make it clear that while the Seestar is easy to use, there is a learning curve and some troubleshooting may be required. Regardless, better software QA and better technical support would go a long way toward mitigating the frustration exhibited on Facebook. |
| Experienced users who visit Facebook need to realize that the Seestar forums are primarily populated by people who are new to astronomy and who are looking for an “it just works” experience. Helping to make their Seestar work and helping manage expectations needs to be job one. | Experienced users who visit Facebook need to realize that the Seestar forums are primarily populated by people who are new to astronomy and who are looking for an “it just works” experience. Helping to make their Seestar work and helping manage expectations needs to be job one. | ||
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| The point of this long diatribe is to suggest we need to find a way to make astronomy accessible and enjoyable for everyone. By bridging the gap between expectations and reality and fostering a supportive community, we can ensure that the Seestar serves as a delightful gateway to the universe. | The point of this long diatribe is to suggest we need to find a way to make astronomy accessible and enjoyable for everyone. By bridging the gap between expectations and reality and fostering a supportive community, we can ensure that the Seestar serves as a delightful gateway to the universe. | ||
| - | More people ‘looking up’ is good for us all. | + | More people ‘looking up" |
solutions.1727104337.txt.gz · Last modified: 2024/09/23 08:12 by tailspin